BetVisa Privacy Policy — Your Information Is a Sacred Trust With Us

BetVisa's Privacy Policy is a document of trust between you and us. When you use the BetVisa website or mobile app, certain information naturally comes our way. This policy sets out our complete transparency regarding how that information is handled.

BetVisa believes privacy is a fundamental human right. That's why we only collect the information strictly necessary to provide our services. We operate on the principle that data we don't need shouldn't be in our possession.

This Privacy Policy applies to all BetVisa services — website, mobile app, live chat, email support, and any other digital channel.

BetVisa collects three types of information — what you provide directly, what is generated automatically as you use the platform, and what comes through third-party verification processes.

BetVisa collects information through the following methods:

• Direct Collection: Information you provide through registration forms, profile updates, KYC uploads, and support chats.
• Automatic Collection: Collected via cookies and log files during your use of the website or app.
• From third parties: Transaction confirmations from payment gateways and identity verification from authorized service providers.
• Technical information: Your device's IP address, browser type, and operating system information.

BetVisa will never call or email you to ask for your password, OTP, or bank PIN. Any such request should be treated as fraudulent.

BetVisa uses your information only for specific, legitimate purposes — never beyond what is stated.

BetVisa does not sell your data or share it with third parties without cause. Information may only be shared in the specific circumstances outlined below:

• Payment Processing: Payment gateways such as bKash, Nagad, and Rocket receive information solely to complete transactions.
• Identity Verification Partners: Authorized third parties receive limited data solely for KYC verification purposes.
• Legal Authority: When legally required by government directive or court order.
• Technology partners: Cloud hosting and security service providers — bound by contractual confidentiality terms.

In all cases, third parties receive only the minimum information necessary for their specific function, and they are bound by contractual confidentiality terms with BetVisa.

BetVisa's website and app use four types of cookies. All cookies except essential ones are used only with your consent.

BetVisa ensures you have complete control over your data. To exercise any of your rights, email support@betvisa-baji.com. Requests are typically processed within 30 business days.

BetVisa follows the highest industry technical standards to protect user data:

• Transport Security: All data is encrypted via TLS 1.3. HTTP connections are automatically redirected to HTTPS.
• Storage Encryption: Stored sensitive data is protected with AES-256 encryption.
• Password Hashing: Your password is stored as a bcrypt hash — not even BetVisa staff can view your actual password.
• Network Security: Firewall, DDoS protection, and intrusion detection systems are active.
• Access Control: Staff access to data is restricted strictly to what their role requires. Access logs are audited on a regular basis.
• Penetration Testing: Vulnerability assessments are conducted twice a year by external security specialists.

That said, no online platform can guarantee 100% security. BetVisa is committed to responding swiftly and communicating transparently in the event of any potential incident.

BetVisa does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active + 5 years after closure (as required by law).
• Financial Transaction Records: 7 years from the last transaction (as required by financial regulations).
• Support chat history: Up to 2 years maximum.
• Log Files & Device Information: Up to 12 months.
• Marketing communications data: Deleted within 30 days of consent withdrawal.

BetVisa does not provide services to anyone under the age of 18. We do not knowingly collect data from minors, and age verification is mandatory during the registration process.

If any attempt to create an account by a minor is detected, the account will be immediately closed and all associated data permanently deleted.

If you believe your child is using BetVisa, please contact us immediately at support@betvisa-baji.com.

BetVisa may update this Privacy Policy due to business changes, new legal obligations, or service improvements.

• For significant changes, at least 14 days ago You will be notified via email and in-app notification.
• For minor changes, only the last-updated date on this page will be revised.
• Continued use of the service after any changes constitutes acceptance of the updated policy.
• You have the right to close your account if you do not agree with any changes.

The date of the latest update is always displayed at the top of this page. We recommend checking back regularly.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team: